Italy – Developers / TSO-engagement-phase4
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United Kingdom- Phase of the project
- Measures
Selected country - Italy 
Selected profile -Developer - TSO
Phase of the project -Site Selection
Type of measure selected - Information
Overview of possible measures
Basic measures
Provision of letter, email or telephone contact
Provision of a key point of contact is vital - how do local people contact you?
Attention! Staff should be trained for this role and should be understanding to stakeholders' views.
Attention! Staff should be trained for this role and should be understanding to stakeholders' views.
Supplementary measures
Letter notification
See stakeholder mapping to identify key local players.
Attention! Commercial competition between developers at this stage.
Attention! Commercial competition between developers at this stage.
Social media
Social media is a low cost (and often now expected) way of engaging with individuals.
Attention! Ensure staff have social media training.
Attention! Possible issues regarding competition between developers.
Attention! Ensure staff have social media training.
Attention! Possible issues regarding competition between developers.
Website
A website for your company or specifically for the project may prove helpful.
Attention: Possible issues regarding competition between developers.
Attention: Possible issues regarding competition between developers.
Case studies in Italy | Submit a case
No case studies have been identified for this specific example. Do you have a case study to share? Let us know here.
Selected country - Italy
Selected profile -Developer - TSO
Phase of the project -Planning
Type of measure selected - Information
Overview of possible measures
Basic measures
Letter notification
See stakeholder mapping to identify local key players.
Website
A website for your company or specifically for the project is important.
Provision of letter, email or telephone contact
Provision of a key point of contact is vital - how do local people contact you?
Attention! Staff should be trained for this role and should be understanding to stakeholders' views.
Attention! Staff should be trained for this role and should be understanding to stakeholders' views.
Formal consultation documentation
Compulsory through the Aarhus convention.
Supplementary measures
Mail drops, flyers
Provision of flyers in public places or directly mailed to local people can help to provide key pieces of information.
Social media
Social media is a low cost (and often now expected) way of engaging with individuals.
Attention! Ensure staff have social media training.
Attention! Ensure staff have social media training.
Case studies in Italy | Submit a case
No case studies have been identified for this specific example. Do you have a case study to share? Let us know here.
Selected country - Italy
Selected profile -Developer - TSO
Phase of the project -Construction
Type of measure selected - Information
Overview of possible measures
Basic measures
Letter notification
See stakeholder mapping to identify local key players.
Website
A website for your company or specifically for the project is important.
Provision of letter, email or telephone contact
Provision of a key point of contact is vital - how do local people contact you?
Attention! Staff should be trained for this role and should be understanding to stakeholders' views.
Attention! Staff should be trained for this role and should be understanding to stakeholders' views.
Formal consultation documentation
Compulsory through the Aarhus convention.
Supplementary measures
Mail drops, flyers
Provision of flyers in public places or directly mailed to local people can help to provide key pieces of Information.
Social media
Social media is a low cost (and often now expected) way of engaging with individuals.
Attention! Ensure staff have social media training.
Attention! Ensure staff have social media training.
Case studies in Italy | submit a case
Selected country - Italy
Selected profile -Developer - TSO
Phase of the project -Operation
Type of measure selected - Information
Overview of possible measures
Basic measures
Website
A website for your company or specifically for the project is important.
Provision of letter, email or telephone contact
Provision of a key point of contact is vital - how do local people contact you?
Attention! Staff should be trained for this role and should be understanding to stakeholders' views.
Attention! Staff should be trained for this role and should be understanding to stakeholders' views.
Supplementary measures
Mail drops, flyers
Provision of flyers in public places or directly mailed to local people can help to provide key pieces of information.
Social media
Social media is a low cost (and often now expected) way of engaging with individuals.
Attention! Ensure staff have social media training.
Attention! Ensure staff have social media training.
Case studies in Italy | submit a case
Selected country - Italy
Selected profile -Developer - TSO
Phase of the project -Site Selection
Type of measure selected - Engagement
Overview of possible measures
Basic measures
Supplementary measures
Dedicated staff member
You may wish to appoint a dedicated staff member to lead the community engagement.
Web-based consultations
The opportunity for online questions and answers can help to gather feedback.
Public meetings
While some form of a public meeting is recommended, think carefully about how this should be structured and how you and the community will get the most out of it.
House visits
Visiting individual homes shows a commitment to local people and ensures maximum engagement with all citizens in the area.
Attention! Costs and resources for this activity are high.
Attention! Costs and resources for this activity are high.
Case studies in Italy | Submit a case
No case studies have been identified for this specific example. Do you have a case study to share? Let us know here.
Selected country - Italy
Selected profile -Developer - TSO
Phase of the project -Planning
Type of measure selected - Engagement
Overview of possible measures
Basic measures
Telephone hotline
Having a telephone line which will be answered at set times of the day is vital to allow easy communication with community members.
Web-based consultations
The opportunity for online questions and answers can help to gather feedback.
Public meetings
While some form of a public meeting is recommended, think carefully about how this should be structured and how you and the community will get the most out of it.
Supplementary measures
Stakeholder forum workshops
Holding a workshop with defined aims and outcomes can be a very useful way of receiving detailed feedback from community members. Themes and parameters should be set.
Attention! Be very clear on the opportunities for input and where there is scope for community influence.
Attention! Be very clear on the opportunities for input and where there is scope for community influence.
Meetings in homes
Visiting individual homes shows a commitment to local people and ensures maximum engagement with all citizens in the area.
Attention! Costs and resources for this activity are high.
Attention! Costs and resources for this activity are high.
Street stalls
Having a presence in a prominent place in the local area can be a helpful way of raising profile and gathering feedback.
House visits
Visiting individual homes shows a commitment to local people and ensures maximum engagement with all citizens in the area.
Attention! Costs and resources for this activity are high.
Attention! Costs and resources for this activity are high.
Information road show
An information roadshow offers a thorough and professional way to tell a large number of people your plans.
Mobile exhibitions
Keep citizens informed by using a mobile exhibition and going to areas where you can speak to a large number of stakeholders.
Case studies in Italy | Submit a case
No case studies have been identified for this specific example. Do you have a case study to share? Let us know here.
Selected country - Italy
Selected profile -Developer - TSO
Phase of the project -Construction
Type of measure selected - Engagement
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Overview of possible measures
Basic measures
Telephone hotline
Having a telephone line which will be answered at set times of the day is vital to allow easy communication with community members.
Web-based consultations
The opportunity for online questions and answers can help to gather feedback.
Supplementary measures
Dedicated staff member
You may wish to appoint a dedicated staff member to lead the community engagement.
Web-based consultations
The opportunity for online questions and answers can help to gather feedback.
Public meetings
While some form of a public meeting is recommended, think carefully about how this should be structured and how you and the community will get the most out of it.
House visits
Visiting individual homes shows a commitment to local people and ensures maximum engagement with all citizens in the area.
Attention! Costs and resources for this activity are high.
Attention! Costs and resources for this activity are high.
Information road show
An information roadshow offers a thorough and professional way to tell a large number of people your plans.
Mobile exhibitions
Keep citizens informed by using a mobile exhibition and going to areas where you can speak to a large number of stakeholders.
Open day
An open day allows people to visit the project and see it for themselves. This can be low cost or can be held as a publicised full day of events.
Case studies in Italy | Submit a case
No case studies have been identified for this specific example. Do you have a case study to share? Let us know here.
Selected country - Italy
Selected profile -Developer - TSO
Phase of the project -Operation
Type of measure selected - Engagement
Overview of possible measures
Basic measures
Supplementary measures
Telephone hotline
Having a telephone line which will be answered at set times of the day is vital to allow easy communication with community members.
Web-based consultations
The opportunity for online questions and answers can help to gather feedback.
Open day
An open day allows people to visit the project and see it for themselves. This can be low cost or can be held as a publicised full day of events.
Case studies in Italy | Submit a case
No case studies have been identified for this specific example. Do you have a case study to share? Let us know here.
Selected country - Italy
Selected profile -Developer - TSO
Phase of the project -Site Selection
Type of measure selected - Financial involvement
Overview of possible measures
Basic measures
Leasing
Who will be the landowner? Is there scope to lease land from a local community?
Financial compensation
Begin discussions at an early stage with those who may be impacted and discuss appropriate compensations.
Local contracting
Begin discussions with local contractors and suppliers.
Supplementary measures
Private partnership incl. cooperative
If there is scope to include a local cooperative, begin discussions as early as possible to give the community group the opportunity to develop plans.
Innovative investment fund
Begin discussions with potential partners at this stage.
Bonds
Begin discussions on how this might work for the project.
Crowdfunding
Explore the possibility of crowdfunding at this stage - is it likely the local community will be able to raise funds?
Sponsoring
Consider the possibility of sponsoring local projects.
Discount on electricity bill
Explore whether this is viable according to local or regional constraints.
Distribution of dividend
Consider whether the project's financial model allows for distribution of revenue.
Community fund
Consider whether the the project's financial model allows for a community fund to be set up.
Case studies in Italy | Submit a case
No case studies have been identified for this specific example. Do you have a case study to share? Let us know here.
Selected country - Italy
Selected profile -Developer - TSO
Phase of the project -Planning
Type of measure selected - Financial involvement
Overview of possible measures
Basic measures
Financial compensation
Undertake discussions on appropriate financial compensation.
Supplementary measures
Private partnership incl. cooperative
Meet a cooperative in order to set up a partnership.
Innovative investment fund
Have discussions with potential partners.
Bonds
Explore how this might work for your project.
Crowdfunding
Develop a crowdfunding proposal and work closely with local communities.
Sponsoring
Develop proposals and confirm projects which are to be sponsored.
Discount on electricity bill
Develop plans for how this might be implemented.
Distribution of dividend
Explore opportunities to distribute dividends to the wider community.
Community fund
Meet local residents & local authorities in order to set up a partnership.
Local contracting
Meet local residents & local authorities in order to set up a partnership.
Case studies in Italy | Submit a case
No case studies have been identified for this specific example. Do you have a case study to share? Let us know here.
Selected country - Italy
Selected profile -Developer - TSO
Phase of the project -Construction
Type of measure selected - Financial involvement
Overview of possible measures
Basic measures
Supplementary measures
Financial compensation
Be open to discussions on unforeseen impacts during the construction period.
Local contracting
Find opportunities for local economic benefits where reasonable.
Case studies in Italy | Submit a case
No case studies have been identified for this specific example. Do you have a case study to share? Let us know here.
Selected country - Italy
Selected profile -Developer - TSO
Phase of the project -Operation
Type of measure selected - Financial involvement
Overview of possible measures
Basic measures
Supplementary measures
Distribution of dividend
You may wish to explore local distribution of profit once the development is operational.
Financial compensation
Discussions regarding compensation should be preempted and undertaken in advance of operation, however it is important to maintain relationships and ensure residents have the opportunity to communicate any concerns once the site is operational.
Community fund
You may wish to explore setting up a community fund once the development is operational.
Case studies in Italy | Submit a case
No case studies have been identified for this specific example. Do you have a case study to share? Let us know here.
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